Newsletters
Welcome to the CMC/solicitor newsletters page.
We'll try to send these newsletters every quarter, or more frequently if needs be.
November update
News on SVS claims, customer care and s.27 casework.
Download the full newsletter (pdf 0. 1MB)
Back issues
Download previous newsletters as pdf files below.
August 2024 update (pdf 0.1MB)
July 2024 update (pdf 0.1MB)
June 2024 S.27 update (pdf 0.1MB)
April 2024 S.27 update (pdf 0.1MB)
March 2024 Contact Centre update (pdf 0.1MB)
March 2024 update (pdf 0.1MB)
January 2024 update (pdf 0.1MB)
Appeals policy change (pdf 0.2MB)
November 2023 update (pdf 0.1MB)
September 2023 update (pdf 0.1MB)
August 2023 update (pdf 0.1MB)
June 2023 portal update (pdf 0.1MB)
June 2023 update (pdf 0.1MB)
May 2023 update (pdf 0.1MB)
Capita update (pdf 0.1MB)
BSPS Redress Scheme update (pdf 0.1MB)
February 2023 pdf 0.1MB
December 2022 pdf 0.1MB
October 2022 pdf 0.1MB
Defined Benefit Pension Transfer update September 2022 pdf 0.1MB
May 2022 pdf 0.1MB
January 2022 pdf 0.1MB
November 2021 pdf 0.1MB
October 2021 pdf 0.2 MB
August 2021 - pdf 0.1 MB and August part 2, pdf 0.1MB
July 2021 - pdf 0.1MB
June 2021 - pdf 0.1MB
May 2021 - Changes to the application process - pdf 0.1MB
April 2021 - pdf 0.1MB
Christmas 2020 - pdf 0.1MB
DocuSign prompt - pdf 0.1MB
November 2020 - pdf 0.1MB
COVID signature process - pdf 0.2MB
Digital signatures coming soon - pdf 0.2MB
September 2020 - pdf 0.1MB
May 2020 - pdf 0.3MB
April 2020 - pdf 0.07MB
March 2020 - pdf 0.8MB
Christmas 2019 - pdf 0.7MB
Welcome PPI update - pdf 0.01MB
November 2019 - pdf 1.1MB
June 2019 - pdf 0.3MB
Older issues are available by contacting us at rep@fscs.org.uk
Letter of authority.