Contact us


Our Freephone number is: 0800 678 1100 or 020 7741 4100. Please have any relevant correspondence to hand.

Lines are open Monday to Friday 08.30 to 17.30 excluding public holidays.

If you need help to complete your application online using the Online Claims Service, you can contact us on 0800 0914 100 from Monday to Friday 8.30 to 21.00 and on Saturdays 9.00 to 14.00, excluding public holidays.

Calls may be monitored or recorded for training purposes.


You can write to FSCS at this address:

Financial Services Compensation Scheme
PO Box 300
Mitcheldean
GL17 1DY

We aim to respond within 10 working days so you may prefer to use the online enquiry form.


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About the FSCS

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