Technology
Read our technology articles to find out more about fintech in banking and other issues relating to technology and FSCS.
Technology is a key part of FSCS’s plans to improve the experience for customers
29 July 2024
FSCS uses technology to optimise our ways of working through our people, processes and technology to deliver the best results for our customers in the most cost-efficient way.
Technology is at the heart of FSCS’s plans to improve our customer experience
18 July 2023
At FSCS we’ve put technology at the heart of our plans to improve our customer experience as we adapt to the changing nature of the claims we’re receiving from customers.
Crypto assets - wild west finance or a force for good?
20 December 2022
In this extract from a recent article, FSCS’ Chief Data, Intelligence and Technology Officer, Sabah Carter looks at the debate going on in the crypto space, which has intensified in recent weeks
Ready, debt, go: using automation to help our debt management customers
25 June 2021
Determined to go the extra mile for our customers, we created an innovative new automation tool that saved nearly two years for our first debt management customers.
Finding the needle in the haystack
26 April 2021
The more complex the claim, the longer it takes for us to handle. We're always looking for smarter ways to work so we can help our customers as soon as possible.
FSCS embraces artificial intelligence to help customers
07 January 2021
FSCS is pioneering the use of artificial intelligence (AI) to help process claims - it's our latest innovation to improve the experience for our customers.
Fintech in banking
08 September 2017
Fintech in banking is changing how we manage our money. Learn about the apps, banks & platforms shaping the industry with blockchain, robo-advisors and more.