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Supporting customers in vulnerable circumstances
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Guide to financial protection in the UK
Using a personal representative
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Banks, building societies and credit unions
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Check your money's protection
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Annual Report 2023/24
Outlook May 2024
FSCS Budget Update January 2024
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FSCS protected badge for deposit takers
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Deposit protection Q&As - credit unions
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Deposit takers course
News
Podcasts
#43 Top 6 things people get wrong about FSCS
#42 The role of an insolvency practitioner when a financial services firm fails
#41 Mini-pod: Appealing an FSCS decision
#40 Can I claim compensation for my small business, limited company or charity?
#39 Mini-pod: What to prepare before you claim
#38 Mini-pod: How is FSCS funded?
#37 Mini-pod: Making a claim for mortgage advice and mis-selling
#36 FSCS scams spotlight: past patterns and future projections
#35 Mini-pod: Why checking the small print can make a big difference
#34 Young people's attitudes to pensions
#33 Mini-pod: Using a friend or relative to claim on your behalf
FSCS news
Interim Chief Executive’s statement
Fortnightly financial #43
5 behind the scenes reveals from the FSCS podcast
Our work on special administrations
Fortnightly financial #42
Fortnightly financial #41
Boosting efficiency and enhancing customer outcomes
Fortnightly financial #40
Fortnightly financial #39
Supporting our local community in 2023/24
Jeff Stelling kicks off latest phase of FSCS pension protection campaign
Fortnightly financial #38
Fortnightly financial #37
Fortnightly financial #36
Keeping up the momentum in the quest for gender equality
Fortnightly financial #35
Delivering for our customers
Top 6 things people get wrong about FSCS
Fraud & scams
What if you're a victim
Latest scams and frauds
The ongoing fight against scams
Protecting your financial future
Protect yourself from scams
Top 5 financial scams
Protect yourself from pension scams
Technology
Technology is a key part of FSCS’s plans to improve the experience for customers
Technology is at the heart of FSCS’s plans to improve our customer experience
Crypto assets - wild west finance or a force for good?
Ready, debt, go: using automation to help our debt management customers
Finding the needle in the haystack
FSCS embraces artificial intelligence to help customers
Fintech in banking
Protection
Going green: protecting your money from greenwashing
Cryptoassets - five things to consider
What's crowdfunding? What are the risks?
Mini-bonds – should you invest?
FSCS: Recovering compensation costs and tackling the root causes of consumer harm
Customer stories
I got £85k back for unsuitable investment advice
I got £17k back after my pension operator went into liquidation
I lost money when my investment was matured too early
My financial provider disappeared, putting over £40k at risk
My investments lost all their value
Bad advice put £60k of my pension at risk
Compensation from FSCS meant I could retire at 60 as planned
We would have had to sell our house if we hadn’t got compensation
I got £20k back after I was mis-sold a SIPP
About us
Our mission and strategy
Careers at FSCS
Jobs at FSCS
Career pathways
Our culture
Our benefits
Why we are great
Smarter working
Equity, Diversity & Inclusion
Responsible business
Family friendly
External recognition
Environment
How we are funded
Levy information and retail pool
Recoveries
Organisational information
Our governance
Terms, conditions, technical information
Section 27 claims
Accepting deposits
Designated investment business
Insurance business
Product terms and conditions
Insurance mediation
Mortgage advice and arranging
Determinations
Default policy
Modern slavery
Brexit and FSCS protection
Women in Finance Charter and gender pay gap reporting
FSCS
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Making a claim
FSCS
FSCS
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Making a claim
The claims process
FSCS
FSCS
Back to previous menu
The claims process
Making a claim online
Sending us documents
British Steel Pension Scheme transfer
How long will my claim take?
Small businesses & limited companies
Charities
Defined benefit pension transfers
Temporary high balances
Compensation rules and eligibility
Appealing a claim decision
Complaints
Failed insurance companies – what happens next?
Useful info for customers
FSCS
FSCS
Back to previous menu
Useful info for customers
Scams and fraudsters
FSCS and the Financial Ombudsman Service
How do banking licences affect FSCS protection?
What is the ‘FSCS Protected’ badge - and why should you look out for it?
When did FSCS coverage begin?
Supporting customers in vulnerable circumstances
Claims management companies
Guide to financial protection in the UK
Using a personal representative
Cost of living
Bereavement
Failed firms
Why claim direct with FSCS?
Small businesses and charities
What we cover
FSCS
FSCS
Back to previous menu
What we cover
Banks, building societies and credit unions
Debt management
Funeral plans
Insurance
Investments
Mortgages
Payment protection insurance
Pensions
Check your money's protection
FSCS
FSCS
Back to previous menu
Check your money's protection
Pension Protection Checker
Investment Protection Checker
Bank & Savings Protection Checker
For industry
FSCS
FSCS
Back to previous menu
For industry
FSCS publications
FSCS
FSCS
Back to previous menu
FSCS publications
Outlook November 2024
Annual Report 2023/24
Outlook May 2024
FSCS Budget Update January 2024
Consumer research
FSCS
FSCS
Back to previous menu
Consumer research
Beyond compensation
Consumer bodies
FSCS protected badge for deposit takers
Funeral plans industry resources
Single customer view
Deposit protection Q&As - banks & building societies
Deposit protection Q&As - credit unions
Third party resources
Deposit takers course
News
FSCS
FSCS
Back to previous menu
News
Podcasts
FSCS
FSCS
Back to previous menu
Podcasts
#43 Top 6 things people get wrong about FSCS
#42 The role of an insolvency practitioner when a financial services firm fails
#41 Mini-pod: Appealing an FSCS decision
#40 Can I claim compensation for my small business, limited company or charity?
#39 Mini-pod: What to prepare before you claim
#38 Mini-pod: How is FSCS funded?
#37 Mini-pod: Making a claim for mortgage advice and mis-selling
#36 FSCS scams spotlight: past patterns and future projections
#35 Mini-pod: Why checking the small print can make a big difference
#34 Young people's attitudes to pensions
#33 Mini-pod: Using a friend or relative to claim on your behalf
FSCS news
FSCS
FSCS
Back to previous menu
FSCS news
Interim Chief Executive’s statement
Fortnightly financial #43
5 behind the scenes reveals from the FSCS podcast
Our work on special administrations
Fortnightly financial #42
Fortnightly financial #41
Boosting efficiency and enhancing customer outcomes
Fortnightly financial #40
Fortnightly financial #39
Supporting our local community in 2023/24
Jeff Stelling kicks off latest phase of FSCS pension protection campaign
Fortnightly financial #38
Fortnightly financial #37
Fortnightly financial #36
Keeping up the momentum in the quest for gender equality
Fortnightly financial #35
Delivering for our customers
Top 6 things people get wrong about FSCS
Fraud & scams
FSCS
FSCS
Back to previous menu
Fraud & scams
What if you're a victim
Latest scams and frauds
The ongoing fight against scams
Protecting your financial future
Protect yourself from scams
Top 5 financial scams
Protect yourself from pension scams
Technology
FSCS
FSCS
Back to previous menu
Technology
Technology is a key part of FSCS’s plans to improve the experience for customers
Technology is at the heart of FSCS’s plans to improve our customer experience
Crypto assets - wild west finance or a force for good?
Ready, debt, go: using automation to help our debt management customers
Finding the needle in the haystack
FSCS embraces artificial intelligence to help customers
Fintech in banking
Protection
FSCS
FSCS
Back to previous menu
Protection
Going green: protecting your money from greenwashing
Cryptoassets - five things to consider
What's crowdfunding? What are the risks?
Mini-bonds – should you invest?
FSCS: Recovering compensation costs and tackling the root causes of consumer harm
Customer stories
FSCS
FSCS
Back to previous menu
Customer stories
I got £85k back for unsuitable investment advice
I got £17k back after my pension operator went into liquidation
I lost money when my investment was matured too early
My financial provider disappeared, putting over £40k at risk
My investments lost all their value
Bad advice put £60k of my pension at risk
Compensation from FSCS meant I could retire at 60 as planned
We would have had to sell our house if we hadn’t got compensation
I got £20k back after I was mis-sold a SIPP
About us
FSCS
FSCS
Back to previous menu
About us
Our mission and strategy
Careers at FSCS
FSCS
FSCS
Back to previous menu
Careers at FSCS
Jobs at FSCS
FSCS
FSCS
Back to previous menu
Jobs at FSCS
Career pathways
Our culture
Our benefits
Why we are great
Smarter working
Equity, Diversity & Inclusion
Responsible business
Family friendly
External recognition
Environment
How we are funded
FSCS
FSCS
Back to previous menu
How we are funded
Levy information and retail pool
Recoveries
Organisational information
FSCS
FSCS
Back to previous menu
Organisational information
Our governance
Terms, conditions, technical information
FSCS
FSCS
Back to previous menu
Terms, conditions, technical information
Section 27 claims
Accepting deposits
Designated investment business
Insurance business
Product terms and conditions
Insurance mediation
Mortgage advice and arranging
Determinations
Default policy
Modern slavery
Brexit and FSCS protection
Women in Finance Charter and gender pay gap reporting
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Press releases
Apr
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Notes for editors
Press releases
FSCS confirms 12 firms were declared in default in February and March 2024
Almost £2billion lost in retirement savings since 2019, with men most likely to claim, new data from FSCS shows
More than £54million recovered from failed financial providers in 2023/24, latest data from FSCS shows
Apr
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