LEBC Group Ltd trading as The Care Adviser, The Retirement Adviser, Corporate Healthcare Solutions
Failed 29 October 2024
FRN: 760755
You might be eligible for compensation
LEBC Group Ltd (“LEBC Group”) is a financial advice firm which became authorised in its own right on 1 August 2017. On 9 August 2023 LEBC Group Ltd entered Administration. Daniel Conway and David Hudson of FRP Advisory Trading Ltd were appointed as Joint Administrators.
LEBC Group Ltd is a company that advised some customers to transfer out of Defined Benefit Pension Schemes.
By transferring to another pension arrangement, you may have lost the benefits already built up in your defined pension scheme. It may not have been realistic to achieve the same level of benefits from your new pension. Therefore, the advice you received may have not have been unsuitable for you.
If you think this applies to you, or you feel that you may have suffered a loss in any other way, you can make a claim for compensation via the FSCS website www.fscs.org.uk/making-a-claim/.
FSCS also has a dedicated page for information about Defined Benefit pension transfer claims at www.fscs.org.uk/db-transfers
FSCS will now be considering customers’ claims against this firm. All claims will be considered on a case-by-case basis, to determine whether or not they are eligible for compensation.
You may be able to make a claim against LEBC Group Ltd. To find out, click the ‘Check if you can claim’ button.
The next step will be to answer a series of straightforward questions.
Should you need help, click on the ‘Need help’ button and choose to speak to one of our friendly claims handlers, or type a question into the FAQ option.
If your claim is eligible, you may receive compensation up to the maximum limit of £85,000.
It’s simple to make a claim. You don't need to use a claims management company (CMC) or a solicitor to do this. If you do, you will have to share any compensation you get with them.
You can sign up for news updates to be sent to your email address by using the 'Subscribe to updates' box on this page. Note that firms with few claims against them may not generate any updates.
Latest updates
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29 Oct, 2024
FSCS declared LEBC Group Ltd ‘in default’ on 29 October 2024. This means FSCS can now pay compensation to customers if claims are valid.
We continue to assess claims on an individual basis, and are currently working through claims that have been submitted.
We will be in touch directly if we need any more information from you, otherwise there is no need for you to contact us at this stage.
We will provide another website update early in the new year.
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06 Sep, 2024
Over the summer we've continued to work through the large number of submitted claims, and have been reaching out to third parties for additional data. We'll have been in touch with many of you, but don't worry if you haven't heard from us yet as we are still working our way through the claims.
At this stage there is no need to contact us. We will provide another update towards the end of October.
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30 Apr, 2024
FSCS now has the data required from LEBC to help us work through potential claims
We now expect to begin assessing individual claims this summer.
Ahead of the wider release of these claims to our claims processing teams, we’ll shortly begin assessing a small representative sample of claims.
We can't confirm when we will process any individual claim, although we’ll provide a further update in early summer. You may notice your claim status change in the online portal as we work through the process.
Customers don’t need to contact us or take any action at this stage. We’ll continue to provide updates through our website.
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15 Feb, 2024
We are continuing to obtain and work through the key data that our Claims Specialists require. We will provide another update by late April.
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01 Dec, 2023
We’ve been working closely with the administrators to obtain data from LEBC to help us work through potential claims. Thank you for your patience and co-operation while we've been working through these discussions.
You can now submit a claim to FSCS. If your claim is eligible, you may receive compensation up to the maximum limit of £85,000.
We will be writing to certain groups of affected customers with information about the next steps they may wish to take. For those who have already submitted a claim to FSCS, your claim will be assigned to one of our Claims Specialists in the coming weeks and they will be in contact with you should we need any further information.
All claims are considered on a case-by-case basis.
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09 Aug, 2023
LEBC is now under investigation by FSCS.
You can now submit a claim to FSCS using our online claims service.
Customers with claims about advice given by LEBC Group Ltd regarding defined benefit pension transfer advice from other occupational schemes, and any other matter can now start an FSCS claim.
If you already have a claim with the Financial Ombudsman Service (FOS), you don't need to take any action now. The FOS will be in touch shortly to tell you what your next step will be.