Terms, conditions, technical information
Read our terms and conditions of use, individual product terms and conditions, subschemes and IP deposit information, as well as legal requirements such as Determination notices.
Terms and conditions
Reproduction of materials, copyright, service access, disclaimer and general terms of use.
Product terms and conditions
Our approach to deposits, investment and insurance company Payment terms for deposits, investments and insurance firms plus our abusive communications and social media T&Cs.
Default policy
Our process for determining a relevant person or firm 'in default'.
Deposits sub-scheme
The deposits sub-scheme covers claims made against banks, building societies and credit unions
Investments sub-scheme
The investment sub-scheme covers claims relating to financial advisers and investment firms
Insurance mediation sub-scheme
The insurance mediation sub-scheme covers claims relating to general insurance intermediary firms
Insurance business sub-scheme
The insurance sub-scheme covers claims relating to the failure of authorised insurers
Mortgages sub-scheme
The mortgage sub-scheme covers claims relating to mortgage firms.