How do I apply for compensation?
A guide to making a claim with the Financial Services Compensation Scheme
- What can it help me with?
- What is the Financial Services Compensation Scheme?
Deciding if you can claim compensation
- What are the requirements?
- What can I get compensation for?
- What if the firm is still in business?
- What if the firm has stopped trading?
- What if the firm says it cannot consider my claim?
- What kind of financial products and services are covered by the FSCS?
- Deposits with banks, building societies and credit unions
- Home finance brokers (mortgage advisers and arrangers)
- Investment business
- Insurance policies and insurance broking
- Am I covered if I did business over the internet?
- Can you compensate businesses as well as individuals?
- How do I make a claim?
- Does it cost anything to make a claim?
- Will I need legal or professional representation to make a claim?
- How quickly do I need to make my claim?
- What happens after I’ve made a claim?
- How long does it take until you’ve made a decision?
- What do I need to do to make a complaint?
- If you’re not happy with the decision or the compensation awarded
- If you’re not happy with the service you received
- The complaint process