Single Customer View Q&A
We have committed to producing and maintaining an SCV Question and Answers (Q&A) document. We have already engaged directly with the British Bankers' Association, the Building Societies Association and credit union trade associations regarding the first edition, and we will continue to do so as subsequent updates are produced.
Faster Payout Q&A document (PDF 266KB)
Our primary objective is to answer questions that relate to the format and transmission of SCV files. Regulatory matters remain solely for the Financial Services Authority.
This document responds to questions we have been asked since FSA published PS09/11 on 24 July 2009. The FSCS will keep the issues under review and update the document as appropriate.
Please note, the information contained within the Q&As should not be relied on as legally definitive, conclusive or comprehensive. The FSCS cannot accept responsibility for any errors or omissions or any act arising from them. If deposit takers have any doubts about a particular regulatory requirement, they are strongly recommended to seek their own expert advice.
The Q&A contains information regarding the SCV table, eligibility criteria and eligible deposits.
- SCV Table
- Information on eligibility
- Information on deposits
The FSCS is currently working on a number of other publications including an SCV guide for credit unions which is expected to be available in early 2010.