Single Customer View News
27 January 2011
Experian publish guides for:
- Encrypting SCV files using Winzip (PDF 342KB) and
- Uploading SCV files to SFTP (PDF 199KB)
17 December 2010
The Financial Services Authority (FSA) has confirmed that the new deposit compensation limit will increase from £50,000 to £85,000 per person, per authorised firm, from 31 December 2010.
14 December 2010
The FSCS begins sending all UK Deposit Takers a ‘Dear Compliance Office’ letter regarding the commencement of the SCV Verification process.
- ‘Dear Compliance Office’ letter (DOC 38KB)
9 December 2010
'Faster Payout - Question and Answers' amended to include Q&A update.
- Faster Payout – Questions and Answers – Updates only (PDF 57KB)
- Faster Payout – Questions and Answers – Full Q&A (PDF 266KB)
6 December 2010
FSCS publish Implementation Report (IR) and Single Customer View Report templates for firms not subject to the electronic SCV requirements.
25 November 2010
FSCS publish Implementation Report (IR) and Single Customer View Report templates for firms subject to the electronic SCV requirements.
Also published is an updated preferred file format with Multi and single file formats shown. Please note, these are consistent with the relevant sections of the FSCS SCV Q&A document.
Template for firms who are not subject to the electronic requirements will be available week commencing 29 November 2010.
27 October 2010
'Faster Payout - Question and Answers' amended to include Q&A update for 21 October 2010.
- Faster Payout - Question and Answers (PDF 367KB)
21 October 2010
FSCS issue update to Q&A document.
13 October 2010
Security sits at the core of Experian’s operations. The vast majority of modern organisations face a significant number of risks relating to loss of information and due to the nature of our business, Experian is no different. In order to defend our data from such risks, Experian has developed a best of breed security framework based around ISO27001; the cornerstone of which is our information security policy.
Experian work with over 750 financial service organisations today and have vast experience and knowledge when handling sensitive data, including the hosting of extensive, confidential databases in a fully secure environment.
In meeting FSCS’ requirements to verify Deposit Taker’s Single Customer View Experian’s inherent security measures will ensure that Deposit Taker’s customer data is handled and held in a safe and secure manner throughout the data transmission and processing phases. This includes:
- The incorporation of Experian’s overarching Global Security Policy (PDF 558KB) in governing the provision of the FSCS SCV Verification service
- Secure transfer protocols
- Secure File Transfer Protocol (SFTP)
- Connect Direct
- Encrypted e-mail
- Data encryption e.g. PGP, Entrust and WinZip
- Physical and logical data security
- Automated data destruction following processing completion
- Full system and data control logs, monitoring and auditing functions
Finally, for more details on SCV specific security issues, please download the Experian Security Infrastructure (PPT 409KB) document.
16 July 2010
FSCS publish updated SCV Table in SCV Q&A.
Slight amendments have been made to the SCV Table within the Q&A document. These changes are underlined within this document, and the table itself is available as a standalone PDF file.
14 July 2010
FSCS update Q&A document with FSA statement on in-flight transactions.
09 June 2010
FSCS publish Pre Implementation Report (PIR) template for firms subject to the electronic SCV requirements.
Template for firms who are not subject to the electronic requirements was published 3 June 2010.
Also published is a newly updated Q&A document and following templates.
03 June 2010
FSCS publish Pre Implementation Report (PIR) template for firms not subject to the electronic SCV requirements.
Template for firms who are subject to the electronic requirements to be published 9 June 2010
20 May 2010
FSCS publish Verification presentation given to BSA Working Group by Experian
17 May 2010
Karen Gibbons and Douglas Stewart present the first Single Customer View webinar to ABCUL members.
12 May 2010
FSCS publish updated Q&A document.
16 April 2010
The FSCS begins sending all UK Deposit Takers a ‘Dear Compliance Office’ letter regarding the SCV Verification process.
31 March
The FSCS begins sending all UK Credit Unions the new Credit Union guide (published 10 March 2010) and accompanying letter.
20 March 2010
Faster Payout presentation to the United Kingdom Credit Unions Ltd highlights new and 'live' Customer Disclosure Requirments.
10 March 2010
FSCS publishes new guide for credit unions on FSCS and new FSA single customer view regulations.
2 March 2010
FSCS highlights pre implementation and verification reporting requirements.
26 February 2010
Faster Payout presentation to the Scottish League of Credit Unions highlights new and 'live' Customer Disclosure Requirments.
22 February 2010
FSCS publish updated Q&A document.
1 January 2010
FSCS and FSA publish Disclosure Requirements for Deposit Firms
30 December 2009
FSCS publish updated Q&A document and SCV and non-SCV file contents.
6 December 2009
Deposit takers with fewer than 5,000 accounts start to notify the FSA they do not intend to comply with the electronic SCV requirements.
6 November 2009
FSA publish Single Customer View Verification Policy Statement
24 July 2009
FSA Policy Statement on Single Customer View
We are continuing to work with the trade associations and other stakeholders to consider what briefing events/seminars may be of assistance to deposit takers throughout the SCV implementation phase. If you would like to receive information about future events, or be sent important updates relevant to the SCV programme, send us an email with 'FP Update Request' as the subject.