Aims and Objectives
To claimants:
To provide a high quality compensation scheme that is efficient, fair, approachable and responsive; and, where appropriate, to work proactively with insolvency practitioners and other persons and organisations in securing cost-effective redress for claimants and delivering compensation.
To our industry stakeholders:
To provide an accountable and cost-efficient compensation service funded to the correct level; and to work proactively to secure recoveries from firms in default.
To the Financial Services Authority:
While acknowledging our independence, to be accountable to the FSA as required by legislation; and generally to work in partnership for the benefit of the UK's regulatory system.
To the general public:
To provide timely, relevant, accurate and accessible information about the FSCS and its activities.
To FSCS staff:
To provide a supportive, modern working environment based on equal opportunities, visible leadership, open communication, teamwork and well-targeted staff development that links rewards to achievement.